Queensway House

Queensway House, 148 Jupiter Drive, Hemel Hempstead, HP2 5NP

Care Home Rating & Reviews

Although she is a fairly new resident, the dealings with the Queensway staff and how she has responded to her care is very reassuring. We are hoping her move here will be permanent, as she has always wanted to live back in the area.

Christina R

(Daughter of Resident)

We are both very happy with the care she gets. Pre covid, I would visit every day, and I have always enjoyed the staff’s company and pleasant manner. I really do appreciate the care the staff give to my wife.

Brian S

My dad came here with much trepidation – all unnecessary of course. The care he has received is second to none, the staff are cheerful and willing to help with whatever we needed. The home itself is fresh, clean and the atmosphere is very homely. Dad has an excellent room with his own en-suite and although he has dementia the staff all talk to him normally.

Gillian B

(Daughter of Resident)

I find the staff to be very kind, very thoughtful and very professional. They are very understanding and always do their absolute best to help when they can.

Anne C

My mum is always cared for and always looks lovely when I see her. I am confident my mum is looked after and made a fuss of.

Louise W

(Daughter of Resident)

Welcome to
Queensway House, Hemel Hempstead

  • Introduction

    Queensway House offers first class care for residents over 65. Located in Hemel Hempstead, Queensway is located near to shopping centres as well as major transport hubs. Each one of our residents enjoys unique, personalised care, designed to make their stay with us as enjoyable and fulfilling as possible.

    The home benefits from substantial grounds which are often used for outdoor activities. Inside, you’ll find a range of facilities on offer at the home, including a cinema room, a library and reading room, meditation areas, wi-fi access, hairdressing, chiropody, dental and eye care services. We also offer a host of social activities to entertain our residents, such as arts & crafts, baking & cooking, dancing and music, exercise and fitness classes, gardening and flower arranging, film nights and many more.

    Of course, the best way to see the superb care and wonderful facilities we offer is to visit yourself, meet our team, and see why Queensway House is uniquely placed to deliver graceful, caring living.

    Queensway Home offers a range of services including:

    Pre-book a virtual tour of our home today by calling the home to book a slot!


  • Services

    The wonderful facilities at Queensway House make a world of difference to our residents. Whether it’s chatting in the café, pottering around the garden or relaxing in the Namaste Lounge, there really is a favourite place for everyone. Rooms at Queensway vary in style and facilities, but the majority offer:

    • En-suite facilitates
    • Views of our landscaped gardens
    • TV and telephone points
    • Single or double sized rooms
    • Welcome toiletries upon arrival
  • Lifestyle

    Meaningful and fulfilling activities

    At every stage in life, maintaining your physical and mental health is important. We believe the key to this is to keep your mind, body, and soul stimulated and engaged every day, and this is a fundamental element of how we operate our homes.
    In every home in our group, we have a dedicated activities coordinator who, in conjunction with the wishes of the residents, creates a varied program of activities and celebrations. We encourage everyone to participate and join in the fun and comradery that these events can bring. We like to welcome new residents to our activity programme by incorporating their favourite activities, expanding our selection for all the community to enjoy. Designed to engage our residents both physically and mentally, our activity programmes are also a source of great fun and help residents to live life to the fullest.
    Most activities take place indoors. However, when the weather permits, we take maximum advantage of our lovely outdoor patio areas and adjoining gardens and also arrange local and national trips.


    No barriers to activity

    For every resident, in every setting, be it residential, nursing, or those living with dementia, everyone receives support to be mentally and physically active to enhance their experience while they are staying us. We recognise that independent activity, hobbies, and day-to-day tasks boost an individuals’ self-confidence. We appreciate individual needs and understand their capabilities as part of our person-centred care, as a result; we can be the support they need at the time that they need it.

    Dedicated Activity Coordinators

    Our Activity Coordinators establish activities that our residents enjoy at a frequency that maintains engagement. Some are scheduled so that a routine can be established, and others are organised and promoted so that our residents can look forward to a special occasion together. The coordinators will also discover what additional events and activities each resident would like to see and, where feasible, incorporate those ideas into something that all residents can participate in. Residents’ birthdays and special milestones are also celebrated together.

    We support our residents to maintain an active, healthy life within the home and the local community by having strong links with local groups. These relationships are designed to promote socialisation, mobility, interaction, independence, and self-confidence and to positively influence their health and well-being.


    Activities for Residents living with dementia

    For residents who live with dementia or require support with their mental health, speech therapies are just one way in which we can provide assistance. Other mediums such as touch, sense, colours, music, animal interaction, and activities that encourage reminiscence memory can stimulate mental agility and provide positive outcomes for our residents.

  • Dining


    Gold Care Homes maintain the highest standards of food safety and nutritional value, whilst striving to create delicious food dishes every day. Our food menu is specially designed to appeal to our residents’ varied palates whilst providing the right balance of nutrients. We regularly organise bespoke dining experiences, from outdoor BBQs to themed dinner parties. Our chefs are also happy to arrange for private meals for visitors to enjoy with their loved ones.

    Residents are encouraged to eat and enjoy their meals in social dining areas, and every meal we produce incorporates individual dietary needs as laid out in their care plan. It’s a cornerstone of our care policy and key to our person-centred approach. If you are considering Queensway House for your care needs and would like to sample our food – just ask our Care Home Manager for a free tasting session.


  • Fees

    There are several options, including part and fully funded care. Prospective residents are advised to read our funding guide to understand the asset threshold requirements – this determines how much you are expected to pay. Residents can also access additional paid-for services including hairdressing, chiropody, opticians, daily reading material, and many more.

    For residents wishing to upgrade their room experience to include dedicated internet service, movies on demand, private phone line/mobile, large flat screen (and more), speak to our Care Home Manager regarding the Gold Care Plus and Platinum room packages. We have a limited number of beds available for local authority funded clients, please contact the home directly for availability and a price list.

Care Quality Commission Report


Care Home Review

How Did We Do

How Did We Do Logo How Did We Do

Food Hygiene Rating

Care Home Manager:

Ronda Herring, Care Home Manager, Queensway House

Ronda Herring

Rhonda is a Registered Nurse and Home Manager with an honours degree in nursing. She is passionate about putting people first and strives to achieve excellence. Rhonda leads from the heart, endorsing motivational leadership and positive change to deliver the best for all our lovely residents.

Find us on Google:

Queensway House, 148 Jupiter Drive, Hemel Hempstead, HP2 5NP