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St Stephen’s Teamwork Rewarded

Working in care is a very demanding and responsible job, no two days are the same and the reality of dealing with an enormous array of tasks and responsibilities can sometimes be overwhelming. But it can also be one of the most rewarding and inspiring vocations, from supporting families and their loved ones, to helping individuals with their personal development and career progression. One thing that is paramount to achieving a successful care home, is teamwork, driven via great leadership.

Our amazing family members at St Stephen’s Care Home work hard to continuously raise the standard of care provided and constantly bring joy and happiness to all residents. This is reflected in the recent achievement of a GOOD rated CQC inspection.

Read more about just some of the team contributing to this achievement at St Stephen’s Care Home.

St Stephen’s Home Manager Berni has worked in care for over 30 years starting as a carer in a nursing home and then moving into home care, where she worked her way up to be a Registered Manager in 2003. A few years later, Berni became a Registered Manager for a residential care home in Lincolnshire and has recently moved back to the area to be near her family.

Berni is very passionate about care delivery and finds it both a pleasure and an honour to work with the elderly and those that require additional support. Berni said “I will personally make sure that the happiness, health and overall well-being of all residents and staff is maintained in every way possible and am committed to making further improvements to develop our home and the care we provide.”

Stephen, Maintenance Officer

I have been working at Gold Care Homes for 9 months, having previously worked as a Prison Officer. I have learnt about the demands of working in a care environment, how tasks need to be completed within short timescales and the importance of getting it right first time. I take pride in my work, I enjoy fixing things and solving problems and ultimately care that both the residents and my team members have a safe and homely environment to work and live in.

Lauren, Senior Care Assistant

I have followed in both my grandmother and mothers footsteps, working in a variety of care roles from domestic, care assistant and activities co-ordinator, for nearly 7 years. The care needs of residents are likely to change from day-to-day, so you need to be adaptable, flexible and willing to fit into any role. I enjoy planning and am constantly learning new skills. I love socialising with all the residents and make it my mission to spread a little joy to their day to the best of my abilities.

Emma, Administrator

I have worked in recruitment, HR and administration within the care industry and have been with the team at St Stephen’s Care Home since February 2021. The role is extremely busy, you have to be able to multi-task and be good at solving problems quickly. The work can be a little hectic at times, but if you are a patient person, it can be very rewarding and you are able to gain qualifications whilst working.

Kerry, Activities Co-ordinator

I used to run a Guest House business with my husband for 21 years. After visiting my Mum at St Stephen’s Care Home, I knew that I would find working in care very rewarding. I love seeing the smiles and laughter from our residents and am constantly planning and preparing for the next activity we can offer them.  I am a sociable person and bring fun to the whole team, it is great to have made so many new connections and see first hand the joy that the simple things in life can bring.

There are a variety of opportunities within a care home, from care and clinical work, maintenance, activities and chef, to administration and management, with excellent prospects for career development. At Gold Care Homes we believe It’s what’s inside that counts, what’s important to us is that you care deeply about the wellbeing of other people.

If you are looking for an energetic place to work, where you can truly make a difference,  and want to be part of a team like St Stephen’s Care Home, we’d love to hear from you. You’ll be given on the job training and support, whereby transferable skills will enable you to progress within the industry.

Contact our recruitment team to discuss opportunities at Gold Care Homes further or take a look at our careers page for current vacancies and apply directly

Resident and family testimonials

My late wife stayed in the Acton Care Home from the end of April 2018 until 21 September 2018 on which day she died there. In that time my wife was looked after in an excellent manner. All the nurses who cared for my wife were excellent, very professional and also very warm and friendly. My wife’s dignity was totally respected. I cannot thank enough all the staff at Acton Care Home. They deserve a 5-star recommendation.

Dennis S

(Husband of Resident)

My Uncle received excellent care at Alan Morkill House. The staff were always helpful and friendly and he was made to feel happy, secure and comfortable as he spent the last two years of his life there. I would recommend the home to friends and family.

Christine B

(Niece of Resident)

This placement proved a successful one giving my friend the best quality of life. The environment is peaceful and caring. I was most impressed by the kindness and professional skills of the staff in the home. Always going the extra mile.

Kathie M

(Friend of Resident)

Since my mum-in-law moved into Baugh House in April they have been nothing but fantastic. She has settled so well. The home itself is spotlessly clean and the staff go over and above to make residents feel at home. And I mean everyone domestic staff, care staff and admin. Ten out of ten to you all.  Can’t thank you all enough for all you do.

Georgina C

(Daughter-in-law of Resident)

It’s hard to describe the happiness you feel in this building. The staff really care. I called Dad the other day and could hear music, when I asked him what it was he laughed and said they sing and dance, it makes us laugh. Sums it up really. If you want a home that goes the extra mile in every area then I wouldn’t hesitate to recommend Bletchley House. Improvements have been made to the home and continue to be ongoing. The last 6 months have seen many positive changes. Thanks for all you do.

Barry C

(Son of Resident)

Dad has settled in well. He is very complimentary of the care he receives and says he feels safe and comfortable. I have great peace of mind and am confident he is being cared for. He loves the activities and the company of the other residents.

Lucy S

(Daughter of Resident)

I visit my Aunt on average three to four times a year and I always notify the staff at Burrows House of my forthcoming visit. Each time I visit I am constantly impressed by the care and kindness towards my Aunt by the staff, all staff. Her physical care is excellent. She is well presented. She is treated with dignity. The staff understand her needs and appear to know her well. Her room is cosy and clean.

Claire R

(Niece of Resident)

Staff have been very supportive to Mum, who has struggled to settle in. Mum has now made new friends and her health and wellbeing have greatly improved. The facilities are fantastic and Mum reports the food is lovely. The staff communicates well and always keeps me informed and updated.
Would highly recommend the home.

Rosalie T

(Daughter of Resident)

I would like to say that the personal care provided by the staff who looked after mum on a day to day and long term basis was excellent.

Paul F

(Son of Resident)

The staff are friendly and caring. They listen and are very welcoming and attentive.
They looked after my friend well and could not have done any better.

Kylie A

(Friend of Resident)

We cannot speak highly enough about Kent House. The staff are excellent, much of the reason for this is the example set by the managers, they are excellent. We are very grateful for the kindness and care they show to all of the residents, it’s a joy to see.

Christine K

(Daughter of Resident)

When we visit my aunt she is contented and is well looked after and well cared for. We are very grateful for the way the home gave her such a happy day for her 101st birthday. Staff were very kind to her.

John W

(Son of Resident)

The care the staff at Martin’s House give my dad is outstanding. The staff have been exemplary through the COVID crisis and have steadfastly given an excellent level of care during the most difficult of circumstances. Their professionalism and excellent people skills have helped clients and families alike, up to and during the COVID crisis. The staff have all taken the time to get to know me as well as my father. I am so grateful for everything they do for him. My dad is so happy with the care he receives, he is treated with respect and dignity.

Jane S

(Daughter of Resident)

The team at Peregrine House are caring and responsive. In this difficult time, they have been meticulous in protecting the residents, keeping them safe and keeping daily life as normal as possible. This is remarkable, given the challenges – every single member of staff has clearly worked tirelessly to maintain safety and wellbeing.

Eleanor K

(Daughter of Resident)

We are both very happy with the care she gets. Pre covid, I would visit every day, and I have always enjoyed the staff’s company and pleasant manner. I really do appreciate the care the staff give to my wife.

Brian S

We got in touch with St Katherine’s for respite care for Mum when she was extremely unwell with dehydration. They were extremely compassionate and helpful to us when we were in a situation that we were finding difficult to deal with. Every one of the staff has been so kind and caring toward Mum and ourselves. We could not fault the care she is receiving and she is very happy there.

Janis G

(Daughter of Resident)

I can’t say how fantastic the team are at The Tudors in looking after their residents. They are brilliant, always caring, always have time to discuss your relative’s needs with you, and it is clear how much they care about the people they are looking after. Mum is happy and safe; what more can you ask for.

Karen W

(Daughter of Resident)

Extremely helpful, very friendly, cannot fault the staff. Cleanliness is excellent.

Gillian S

(Wife of Resident)

Very pleased with Mom’s care. Staff are excellent and provide a first-class service. The home is well managed and maintained., always clean and friendly. We now know Mom is being well cared for and the staff knows exactly how to deal with her needs. Cannot fault St Stephens.


(Daughter of Resident)

Very welcoming, all staff and management embrace you an make you feel at ease and are very caring to all. As a visitor, they are so friendly and will do anything to help.

Janet W

(Wife of Resident)

Gold Care Homes -
The Dementia Care Personality Award Finalist 2018
Compassion in Care AwardWINNER
Achievement and ImprovementAward_HCOM
Lifetime Achievement in Care Award Finalist 2018