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Martins House Help Doreen Sansom Celebrate A Century of Life

Birthday Celebrations at Martins House

Century of Life at Gold Care Homes

Martins House, in Stevenage, were busy celebrating the centenarian of our resident, Doreen Sansom. Having joined Martins House earlier this year, Doreen has become a cherished resident because of her kind-hearted nature and gentle approach to all she does and says and wonderful life experiences.

Celebrating her birthday on the 28th May 2020, the team at Martins House took the time or organise a COVID-safe commemoration with Doreen’s loved ones in the garden, social distancing, as she sat in the conservatory at the home. Relishing the sunshine and party-mood, the team went to lengthy efforts in baking a cake and having everybody sign a card which were presented to Doreen as she spoke to loved ones from the conservatory which was adorned with balloons and happy birthday banners. Doreen has a love for culture, books, flowers, and baking – so it was a delightful surprise as she was presented a huge bouquet of flowers on her birthday and a scrumptious cake.

Doreen was born in 1920 with strong family values and a desire to support those around her. Working as a nurse at Catterrick Garrison in Yorkshire during World War II, she nursed several soldiers as she was posted to Durham and London before meeting her husband, Jack. Later in life, Doreen spent her time as a teacher for reception children before retirement. Her selfless nature and desire to help others has not gone unnoticed by her family and those who are fortunate enough to meet her. Julie Farmer, Manager at Martins House, commented “she is such a lovely woman who hasn’t got a bad word to say about anything and she loves her family, so it’s important to us that we are able to celebrate her birthday with her loved ones”.

With the unexpected change to our lifestyles with COVID-19, our doors have been closed to all non-essential visitors in efforts to protect our residents and staff from risk of infection. Speaking with Julie, Home Manager, she noted “we didn’t think that this celebration was going to be possible as many people were self-isolating in their rooms when we began to plan. But it’s amazing to that now we can use the conservatory and safely celebrate Doreen’s birthday with her loved ones and the team from a safe proximity where they can see each other”. With 10 family members from different generations coming to visit Doreen from outside the home and celebrate as she opened her gifts and cut her cake, there was quite the buzz in and around the home. Doreen was even surprised with a gift from the Queen, which her granddaughter organised.

Doreen’s selfless nature and generosity has been commented on by those who have spoken with her and she continues to inspire us all to continue with our efforts to enhance the lives of those in our care – the way she has throughout her life. Additional to her inspiring kind nature, Doreen completed an Open University BA in History and Art and continued to study Theology and Religious Studies via distance learning until last year. What a refreshing individual!

Ravi Gidar, Managing Director, said: “despite the difficulties our homes have faced during this time, we knew that they would rise to the challenge and overcome each hurdle. I am incredibly proud of the efforts the team have made to ensure our residents continue to live happy and fulfilled lives”.

Wishing our philanthropic resident, Doreen, the happiest of returns on her 100th birthday.

Resident and family testimonials

My late wife stayed in the Acton Care Home from the end of April 2018 until 21 September 2018 on which day she died there. In that time my wife was looked after in an excellent manner. All the nurses who cared for my wife were excellent, very professional and also very warm and friendly. My wife’s dignity was totally respected. I cannot thank enough all the staff at Acton Care Home. They deserve a 5-star recommendation.

Dennis S

(Husband of Resident)

My Uncle received excellent care at Alan Morkill House. The staff were always helpful and friendly and he was made to feel happy, secure and comfortable as he spent the last two years of his life there. I would recommend the home to friends and family.

Christine B

(Niece of Resident)

This placement proved a successful one giving my friend the best quality of life. The environment is peaceful and caring. I was most impressed by the kindness and professional skills of the staff in the home. Always going the extra mile.

Kathie M

(Friend of Resident)

Since my mum-in-law moved into Baugh House in April they have been nothing but fantastic. She has settled so well. The home itself is spotlessly clean and the staff go over and above to make residents feel at home. And I mean everyone domestic staff, care staff and admin. Ten out of ten to you all.  Can’t thank you all enough for all you do.

Georgina C

(Daughter-in-law of Resident)

It’s hard to describe the happiness you feel in this building. The staff really care. I called Dad the other day and could hear music, when I asked him what it was he laughed and said they sing and dance, it makes us laugh. Sums it up really. If you want a home that goes the extra mile in every area then I wouldn’t hesitate to recommend Bletchley House. Improvements have been made to the home and continue to be ongoing. The last 6 months have seen many positive changes. Thanks for all you do.

Barry C

(Son of Resident)

Dad has settled in well. He is very complimentary of the care he receives and says he feels safe and comfortable. I have great peace of mind and am confident he is being cared for. He loves the activities and the company of the other residents.

Lucy S

(Daughter of Resident)

I visit my Aunt on average three to four times a year and I always notify the staff at Burrows House of my forthcoming visit. Each time I visit I am constantly impressed by the care and kindness towards my Aunt by the staff, all staff. Her physical care is excellent. She is well presented. She is treated with dignity. The staff understand her needs and appear to know her well. Her room is cosy and clean.

Claire R

(Niece of Resident)

Staff have been very supportive to Mum, who has struggled to settle in. Mum has now made new friends and her health and wellbeing have greatly improved. The facilities are fantastic and Mum reports the food is lovely. The staff communicates well and always keeps me informed and updated.
Would highly recommend the home.

Rosalie T

(Daughter of Resident)

I would like to say that the personal care provided by the staff who looked after mum on a day to day and long term basis was excellent.

Paul F

(Son of Resident)

The staff are friendly and caring. They listen and are very welcoming and attentive.
They looked after my friend well and could not have done any better.

Kylie A

(Friend of Resident)

We cannot speak highly enough about Kent House. The staff are excellent, much of the reason for this is the example set by the managers, they are excellent. We are very grateful for the kindness and care they show to all of the residents, it’s a joy to see.

Christine K

(Daughter of Resident)

When we visit my aunt she is contented and is well looked after and well cared for. We are very grateful for the way the home gave her such a happy day for her 101st birthday. Staff were very kind to her.

John W

(Son of Resident)

The care the staff at Martin’s House give my dad is outstanding. The staff have been exemplary through the COVID crisis and have steadfastly given an excellent level of care during the most difficult of circumstances. Their professionalism and excellent people skills have helped clients and families alike, up to and during the COVID crisis. The staff have all taken the time to get to know me as well as my father. I am so grateful for everything they do for him. My dad is so happy with the care he receives, he is treated with respect and dignity.

Jane S

(Daughter of Resident)

The team at Peregrine House are caring and responsive. In this difficult time, they have been meticulous in protecting the residents, keeping them safe and keeping daily life as normal as possible. This is remarkable, given the challenges – every single member of staff has clearly worked tirelessly to maintain safety and wellbeing.

Eleanor K

(Daughter of Resident)

We are both very happy with the care she gets. Pre covid, I would visit every day, and I have always enjoyed the staff’s company and pleasant manner. I really do appreciate the care the staff give to my wife.

Brian S

We got in touch with St Katherine’s for respite care for Mum when she was extremely unwell with dehydration. They were extremely compassionate and helpful to us when we were in a situation that we were finding difficult to deal with. Every one of the staff has been so kind and caring toward Mum and ourselves. We could not fault the care she is receiving and she is very happy there.

Janis G

(Daughter of Resident)

I can’t say how fantastic the team are at The Tudors in looking after their residents. They are brilliant, always caring, always have time to discuss your relative’s needs with you, and it is clear how much they care about the people they are looking after. Mum is happy and safe; what more can you ask for.

Karen W

(Daughter of Resident)

Extremely helpful, very friendly, cannot fault the staff. Cleanliness is excellent.

Gillian S

(Wife of Resident)

Very pleased with Mom’s care. Staff are excellent and provide a first-class service. The home is well managed and maintained., always clean and friendly. We now know Mom is being well cared for and the staff knows exactly how to deal with her needs. Cannot fault St Stephens.


(Daughter of Resident)

Very welcoming, all staff and management embrace you an make you feel at ease and are very caring to all. As a visitor, they are so friendly and will do anything to help.

Janet W

(Wife of Resident)

Gold Care Homes -
The Dementia Care Personality Award Finalist 2018
Compassion in Care AwardWINNER
Achievement and ImprovementAward_HCOM
Lifetime Achievement in Care Award Finalist 2018