The team at Hillside understand the challenges families can face when caring for an older person or someone living with dementia and offer families the support and opportunity to recoup and recharge whilst their loved one is cared for in a safe, homely and welcoming environment.
They provide good care and support, an array of daily activities, freshly prepared home cooked food and comfortable and relaxing facilities, making a respite break a pleasurable one.
The Elridge family, who recently placed their Mum in respite care for 5 weeks at Hillside gave testament to the team, not only in providing excellent care, but also in supporting the whole family.
“Dear Maribelle, Linda and the whole Hillside Team – We wanted to send a note to thank you for all the love, support and care shown to my Mum, Dad and whole family over the last few weeks.
Whilst she was only with you for 5 weeks we couldn’t have asked for any more from the whole team. In our first visit we were told that we should ignore the ‘rough edges and need for a coat of paint here or there’ and that the care she would receive would be second to none. You certainly delivered that.
Whilst you cared for our Mum, the support and compassion you showed to Dad and the rest of us, we will always be grateful for. You threw us a little 50th anniversary for my parents, made us tea when we were down, were a shoulder to cry on and were always there to talk when needed.
Whilst this has been a very difficult time for us, you have made things more bearable. You should be very proud of your team, they are very special people.
I have sent a small gift to share amongst the team, but that only allowed me to add a message that has 200 characters – which was no where near covering what I wanted to say. Please accept our thanks and gratitude.”
Hillside Home Manager Maribelle, is a qualified Nurse and has over ten years of experience in the health care industry. Maribelle was a finalist for Outstanding Leadership Award at the Gold Care Home Awards, where she was recognised for showing exceptional leadership and support. She has inspired her team to go above and beyond their general duties. This is reflected in the fact that two other Hillside team members were also finalists for awards.
Dolores, a compassionate Carer, has worked at Gold Care Homes for three years and was a finalist for the Best Carer Award. Dolores is dedicated, passionate and supportive to all her team members at Hillside. She has a positive attitude and provides exceptional care to all her residents.
Aresenio was a finalist for Best Nurse Award, whereby he was recognised for going above and beyond providing personalised care.
The team at Hillside deliver care that makes their residents feel happy and fulfilled every day, and they treated as part of the family.
Maribelle said: “Our staff members and residents are all one big family, it’s so important to celebrate special occasions and to make each and every individual feel cared for and loved. Our team always go that extra mile to make every day as memorable as possible.”
If you would like to be part of creating a caring, fun-filled and vibrant environment and would like to join our team take a look at our most recent vacancies https://www.goldcarehomes.com/careers/ or contact firstname.lastname@example.org