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Since 1999, Gold Care Homes has been redefining the care industry and providing exceptional living environments for our residents across 22 care homes. The company was set up by 2 pharmacist brothers Ravi and Sukhi Gidar, who are both active in the business. Ravi is the CEO of the company and Sukhi leads all property elements of the family business. Both Ravi and Sukhi are driven by their passion for the care industry, bringing more than 50 years of experience between them. Strengthening the Gold Care team, Sukhi is a board member of the National Care Association and Ravi is the Vicechair of the Hertfordshire Care Providers Association.
“Enhance the lives of residents in our care by bringing them joy, happiness and fulfilment”
Our mission is to provide excellent care within our family-orientated developments. We do this by striving to deliver the best service we can while ensuring our committed health care professionals have the passion to deliver an excellent service.
Our service is built on delivering our core values. Whether corporate or front line, our entire workforce is focused on delivering our mission.
We will achieve our mission by providing the highest quality of care and services, whilst always striving for excellence. We will achieve our goals by:
- Being responsive and showing compassion to the individual needs of all.
- Providing residents and staff with a warm, friendly, healthy and safe environment to live and work.
- Establishing a person-centric approach to care.
- Building the best team by encouraging training and self-development of all.
Underpinning our mission and vision are our individual Gold Care values which makes us unique and sets us apart from other care providers in the country.
- Trust: We are trusted by our residents to deliver the best possible care and provide a ‘home-like’ living environment. Our residents trust us to be ultra-professional and maintain the integrity and respect they deserve while in our care.
- Empowerment: All of our staff are empowered with the freedom, flexibility and power to make decisions and solve problems. This ensures a fully engaged workforce to deliver an excellent service.
- Accountability: At the core of this value is reliability and personal responsibility; therefore, we value the ability of our staff and organization to honour our commitments.
- Maintain Integrity: We conduct our business in accordance with the highest standards of professional behaviour and ethics. We are transparent, honest and ethical in all our interactions.
What Our Residents Say
Majority of the staff have always been friendly, helpful and professional. I have lived here for six years and would recommend this care home to others. It’s nice to have WiFi throughout the care home, and I enjoyed the concert within the car park and would enjoy having them back.
It is a nice care home and first-class care and most importantly of all they attract and inspire some of the most talented people in the care industry. The staff are very friendly and they work has a team which is so good.
My husband has been in for a week for respite care. He was very settled and said he loved it. The staff loved him too and I had a wonderful week’s break. I shall be arranging respite there on a regular basis in the future. What a wonderful care home with really wonderful staff.
I moved into the home last summer as I couldn’t manage by myself. The staff really care about me and look after me very well. The home is under a new manager and she always makes time for me each day. A very special home. I love it here.
I like the staff they look after us and do an excellent job. The Manager and deputy manager are both very nice.
They look after me very well. The food is good and the staff are fantastic.
A warm and friendly welcome to my respite was retained by all members of staff. Throughout my short stay, every request was dealt with promptness and in a good manner. Two personal medical emergencies were professionally and efficiently dealt with, without fuss by truly caring staff.
I find that living at this care home is excellent. The food is good, the home is kept in excellent condition, very clean and tidy. The food is very good and good portions given. If I do have any qualms about anything these are dealt with quickly and efficiently and have always been done to my total satisfaction.
The staff are very helpful. The home is very nice and the food is excellent.
I find everything excellent for my own needs. The staff all work hard and are dedicated and committed to the residents. Christmas was excellent, much better than previous years, more families got involved too. I enjoy living at Manor House and I would highly recommend the home and staff.
I have mental health. The staff was able to identify early that I needed help which prevented me from a long hospital admission.
I found this care home kind, helpful, clean. Put me at ease. Explained everything to me and looked after my husband very well. Would not hesitate in using them for respite care again.
My stay here is great, I enjoy the staff, great help, can’t do enough for me, good cakes, fresh with tea in the afternoon.
Thrilled with everything.
Very well looked after. Treated well with dignity and respect at all times. The staff all very friendly and hard-working and very quick to sort things out when needed. Nothing was too much trouble. Hardworking staff in all departments. Thank you.
I am pleased with the service that is available to me. I am pleased about my accommodation and my privacy. I find the carers very kind.