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Brackenbridge House
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Brackenbridge House is a 36 bedded purpose built Residential Care home based in South Ruislip. The care that we offer is of a consistently high standard, ensuring that you retain your individuality, dignity and respect at all times. Brackenbridge House has many great local facilities around that you can make use of whenever you feel like. There are some local shops including a pharmacy and a convenience store for day to day items just around the corner from the home. There are regular buses that stop across the main road from the home that go into Eastcote. There are a few local taxi firms available to take you should you not wish to use the bus. The home has a one and half acres landscaped garden. All the garden is wheelchair accessible and you will be able to go out and sit in one of the several seating areas or simply just enjoy the fresh air.
Brackenbridge House
Brackenhill
Victoria Road
Ruislip, HA4 0JH
Tel: 020 8422 3630
Fax: 020 8426 4437
Email: managerbb@goldcarehomes.com
Manager: Gillian Browne
Care Categories: Residential Care, Respite Care, Intermediate Care
About the staff
Experience and qualifications of management team.
Manager:
Gillian Browne is the Registered Manager and has extensive knowledge of managing care homes for older people and has been managing Brackenbridge House since 2007. She is well qualified for the role with an RMA, Advanced Management in Care, First Aid in the Workplace, Food Hygiene Cert, Fire Safety, Manual Handling, Supervisor in Management – NEBSM, NVQ Assessor, Dip.RSA.
Deputy Manager:
Janice Ansell is the deputy manager and has been at Brackenbridge since 1988. She has worked her way up from Care Worker to Care Coordinator then Deputy Manager. She is qualified in NVQ 4 in Care and a NVQ Assessor.
Administrator:
Suzanne Gammond is the administrator at Brackenbridge House. She has been the Administrator at Brackenbridge House for 5 years and has extensive experience with customer care, efficient administration practices and continually developing occupational skills and knowledge in order to respond to this changing environment.
Senior Carers:
The two Care Coordinators have NVQ 4 in Care and are NVQ Assessors; they have both worked at Brackenbridge for a good number of years, Barbara Antoine since 2003 and Sally Hawkins also since 2003.
The other two Care Coordinators have a nursing background and Pansie has been at Brackenbridge since 2011 and Ashish has worked here since 2005.
Does the Home have...
| A garden? | The home has one and half acres of landscaped gardens. All the garden is wheelchair friendly and you can go out and sit in one of the several seating areas or simply just enjoy the fresh air. |
| Any pets? | Brackenbridge House has 2 residential cats, Bracken and Fern. Resident’s families and staff members bring in their pets to visit. (Please check with staff before bringing any pet into the home). |
| A Mini Bus? | Yes. Brackenbridge House has use of a mini-bus which has a tail lift for wheelchairs and for residents with limited mobility regular outings are organised from a trip out to the countryside to days out to local attractions and the seaside. |
Additional Information
At Brackenbridge House you will get to know all the staff as friends. We will identify a particular person who will be able to help you with personal things you need, such as bathing, shopping, getting to a place of worship, writing letters and helping you to mix with other residents. The term we use to describe this person is a 'Key Worker'.
We provide individual personal care that you need, including a Laundry service and Social Activities and are able to arrange Hairdressing Facilities, Chiropody, Dental Care, Eye Care and Library service.
Accommodation:
You are encouraged to make your room as much like home as possible by bringing in small pieces of furniture and other personal belongings. Visitors are, of course, always welcome. There is also a bedside locker with a lockable drawer for you to keep small valuables and money. Staff and visitors will not enter your room unless invited by you. Your room is your personal space. You may use it as you choose. Domestic staff will negotiate with you a convenient time to clean your room. However, it has to be recognised that some people have a legal right to inspect any part of a Residential Care Home.
Lounge and dining area:
The home has one dining room and various areas to relax and socialise with the other residents and receive visitors. You will be able to make use of the privacy of your own room as you choose.
Meals:
Residents have a choice from the daily menu and if a resident is not happy with the options then an alternative can be provided. We also offer meals to suite specific dietary requirements. We have very experienced cooks who can provide special diets. Every effort will be made to meet your medical and cultural needs. Our home offers a choice of menu. Likes and dislikes about food can be raised at resident’s meetings and discussed with you on admission. We try to be as flexible as possible for all meals. Arrangements can be made if you want to go out and are unable to return in time for a meal. You can choose to miss a meal or request a snack at another time.
Activities:
We pride ourselves on our range of activities to suit all tastes. There's always something going on from quizzes to hand massages and board games to shopping days. We ensure that key life skills are maintained, building purpose and providing nurture for Residents. We organise group and individual activities but in our experience it is the one-to-one sessions that our Residents find most calming and rewarding.
The activities organiser arranges regular outings and activities in which you can take part. The notice board in the main lobby has all the information about daily and weekly activities and outings planned. Activities are not designed to keep busy, or for filling up the hours to avoid boredom. They are also for the healthy maintenance of the body, mind, and spirit which can occur with elderly issues as we age. You can also take part in outings and activities such as theatres and public house visits, visiting garden centres and the local shops. We have a Knitting Circle, poetry classes, quizzes, wii games, Bingo, cooking classes, arts and craft. We also arrange regular entertainment and fundraising events. The activities organiser arranges regular group shopping trips into town for those of you who do not feel comfortable coming and going on your own.. Your suggestions are always welcome.
Services:
Hairdressing: We have a visiting hairdresser operating in our own salon usually every Tuesday and Wednesday. If you wish to continue to use your own hairdresser this can also be arranged.
Laundry: We provide a laundry service in the home. Bed linen is always changed on a weekly basis. Personal clothing can be laundered as and when you require it. All clothing will need to be labelled.
Telephone service: You may have your own telephone installed in your room at your expense if you wish. There is also a telephone available for all our residents, located downstairs. This facility accepts coins, 10p, 20p and 50p denomination.
GP: It is a good idea to discuss this with your GP before you move in whether you need to change GP's. Our staff will also be of assistance if you need to change. Our local GP visits as well as when called out.
Medication: If you want us to look after your medicine we will. Sometimes your doctor may recommend that you let us deal with this for you.
Hospital Appointments: We will provide a staff escort, subject to staff availability, to pre-booked hospital appointments for which a charge will be made. Where a Service User requires an emergency admission to hospital we are only able to supply a staff escort, subject to staff availability, before 7 00 pm. We will, however, contact as soon as possible the next of kin in order that they can meet their relative at the hospital if they wish.
Visitors:
Your family and friends can come to see you anytime you like, and continue to be involved in your care if that is what you want. Guests can have a meal with you by prior arrangement. A nominal charge will be made for this service. Tea and coffee making facilities are available in the upstairs kitchen.
Other Information:
Brackenbridge House keeps small items for sale, e.g. toiletries and chocolate’s at the home.
We also encourage all our residents to voice their opinions. We hold regular resident meetings and at various times you may be asked to complete questionnaires. We are always keen to hear your ideas and suggestions as to how we can improve the service we provide.
You may find it difficult leaving a home, which holds many memories, but it is essential that you consider all the alternatives carefully. If you do decide to make your home with us we will give you the support you need during this difficult time.
Living at Brackenbridge House can be a positive experience enabling you to make life more interesting and exciting with a positive future in front of you.
Facilities Offered
| No of beds registered for: | 36 |
| CQC rating: |
3 Star [Excellence] |
| No of rooms with en-suite facilities: | 21 |
| No of rooms without en-suite facilities: | 15 |
| No of lounge/dining rooms: | 1 |
| No of lounges: | 3 |
| No of quiet rooms: | 2 |
| Other information: | The home also has a Hair Salon. |
Availability: 1 Residential Vacancy. Please contact the Manager for more information.
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Brackenbridge House
Brackenhill
Victoria Road
Ruislip, HA4 0JH
Tel: 020 8422 3630
Fax: 020 8426 4437
Email: brackenbridge@goldcarehomes.com
Manager: Gillian Browne
